Welcome to the Dark Styles Market FAQ, where we answer all your rebellious retail questions. Below you’ll find everything you need to know about our products, shipping, returns, and more. Can’t find what you’re looking for? Our team of fellow nonconformists is always ready to help at [email protected].

PRODUCT QUESTIONS

What kind of products does Dark Styles Market offer?
We specialize in edgy, music-inspired merchandise including action figures, Funko collectibles, bodysuits, home decor, barware, automotive accessories, and more. Our products are designed for rebels who want to stand out from the crowd.
Are your products officially licensed?
Our collector items and officially branded merchandise are 100% authentic. We work directly with manufacturers and official distributors to bring you genuine products with that signature Dark Styles attitude.
Do you offer plus sizes in your bodysuits and apparel?
Absolutely! We believe style has no size limits. Check individual product pages for specific sizing charts to find your perfect rebellious fit.

ORDERING & ACCOUNT

How do I create an account?
Simply click “Register” during checkout or in the top menu. We only ask for essential info – no lengthy forms to cramp your rebel style.
I forgot my password. What should I do?
Click “Forgot Password” on the login page, and we’ll send you instructions to reset it. Our system works faster than a mosh pit forms at a punk show.
Can I modify or cancel my order after placing it?
Orders move fast in our warehouse (we process within 1-2 business days). Email us immediately at [email protected] with your order number, and we’ll try to intercept it like a stage diver at a concert.

PAYMENT OPTIONS

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal. No cash on delivery – we’re rebels, not anarchists.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your data. Your information is safer than a backstage pass at a sold-out show.
Why was my payment declined?
This could be due to insufficient funds, incorrect card details, or your bank’s security measures. Contact your bank first, then try again. If issues persist, email our support team.

SHIPPING & DELIVERY

What are my shipping options?
We offer two delivery styles:
⚡ Standard Shipping ($12.95): Fast-track with DHL/FedEx (10-15 business days after shipping)
🎸 Free Shipping: For orders $50+ via EMS (15-25 business days after shipping)
How long does order processing take?
All orders ship within 1-2 business days – we know your rebellious style can’t wait.
Do you ship worldwide?
Yes! We ship globally except to some remote areas (including parts of Asia). Our logistics network delivers attitude worldwide.
How can I track my order?
Once shipped, you’ll receive a tracking number via email. Follow your package’s journey from our warehouse to your personal mosh pit.

RETURNS & EXCHANGES

What’s your return policy?
Not feeling the vibe? Return any item within 15 days of delivery for a full refund. Just keep those tags intact and that rebellious spirit alive.
How do I initiate a return?
Email [email protected] with your order number and item(s) you wish to return. We’ll send instructions faster than a guitar solo.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll cover the costs like a roadie covers equipment.
How long do refunds take?
Once we receive your return, processing takes 3-5 business days. Your bank may take additional time to post the refund to your account.

CONTACT & SUPPORT

How do I contact customer service?
Email our support team of fellow rebels at [email protected]. We’ll track down your issue like it’s the last vinyl in the record store.
What are your business hours?
Our team operates Monday-Friday, 9AM-5PM EST, but we check emails regularly because rebellion doesn’t keep standard hours.
Where is Dark Styles Market located?
Our headquarters is at 318 Lydall Street, Manchester, US 06042 – the birthplace of many rebellious movements.

Still got questions? We’ve got answers. Reach out anytime – because at Dark Styles Market, we believe no rebel should be left in the dark.